Doctor's Blog

We have seen it in the news or experienced it; an employee is found having the dreaded Covid-19 virus. Suddenly your business is forced to close for fourteen days and a thorough cleaning must happen, and everyone is placed in self-quarantine. The constant opening and reclosing make doing business and learning nearly impossible.

Are you ready for “Dark Monday”? How soon we all forget the lessons of 911. Not the see something, say something. Do you remember your Internet that day? Back in those days, before Facebook, before VOIP and streaming, the Internet was an entertainment/information venue. Yes, there were companies that were using VPN between branches but they the exception and not the rule.

Ransomware, the hacker intends to hold a computer and the personal information within it hostage. This is a money-making scheme and the victim has just become the hacker's ATM, and even though the hacker's primary objective may not be money, the data is held hostage until the ransom has been paid.

There’s nothing magical about the “cloud”. The cloud for all practical purposes is equipment with secure access. If you are using a top-notch cloud provider, they will be using the very best equipment money can buy and have redundant servers backing up your cloud services. That’s the way it should work and work well it does.

Hundreds of square miles of Houston were flooded by Hurricane Harvey. It’s never easy to recover from such a disaster, but for some being prepared can be the difference between remaining closed for good and reopening as the water recede. I speak with businesses every day. Some have a weak back-up plan and others do not have any disaster recovery at all.

Trying to run a business without IT support is like attempting to overhaul an airplane engine mid-flight, at some point it will crash. I have seen the damage, and have heard horror stories from companies trying to cut costs by eliminating this department. In today’s world, a company having no one watching the data component is not the way to do this.

You have been told always read the fine print, however you have just gone through the whole process of looking at your telecommunication options and you think you have found the best provider for your company. You notice 1-9 pages of legalize attached to the signature page and you take a quick glance and sign it without seeing what they actually promised you. I see it happen every day.

At 11:00AM today, Verizon held a meeting of its largest customers and provided the following update on how it will conduct business during the period of the strike:

Recently I was working with a university with two campuses that were located about 50 miles from one another. The request I received was for a 100MB connection to be used for Internet, administration use and distance learning. As normal I submitted requests to vendors I knew could provide the service.

Recently FCC Chairman Tom Wheeler called for the elimination of traditional phone service in favor an all IP Telephony world. Over time the marketplace may go that direction, before we start decommissioning all the copper lines in the U.S. there are some things we should consider.