We at Doctor Telco take a different approach, we are authorized agents for all the major telecommunications companies. Since we represent so many we have no vested interest in pushing you into any carrier. Our job is to protect you from the companies who pay us.
There’s nothing magical about the “cloud”. The cloud for all practical purposes is equipment with secure access. If you are using a top-notch cloud provider, they will be using the very best equipment money can buy and have redundant servers backing up your cloud services. That’s the way it should work and work well it does.